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Understanding Card Sorting for UX

A User Research Technique

C. L. Beard
ILLUMINATION
Published in
6 min readMay 4, 2024

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Photo by UX Indonesia on Unsplash

Card sorting is a simple user research technique. It helps uncover how users think about and categorize information. In a card sorting session, participants organize topics into groups. This reveals their mental models.

Card sorting valuable when used in websites, apps, and other digital products. By understanding how users naturally categorize information, designers can create IA that is intuitive and user-friendly.

There are different types of card sorting. Each serves a specific purpose in the IA design process. Whether used early on to discover users’ mental models or later to validate an existing structure, card sorting ensures that the final IA meets users’ expectations and needs.

In this article, we will delve into the various types of card sorting and their applications, exploring how this user research method contributes to creating better, more user-centered digital experiences.

There are a few main types of card sorting:

Open card sorting is a powerful generative research technique that allows participants to freely sort cards into groups based on their own understanding and mental models. In this method, participants are given a set of cards, each labeled with a…

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ILLUMINATION
ILLUMINATION

Published in ILLUMINATION

We curate and disseminate outstanding articles from diverse domains and disciplines to create fusion and synergy.

C. L. Beard
C. L. Beard

Written by C. L. Beard

I am a writer living on the Salish Sea. I also publish my own AI newsletter https://brainscriblr.beehiiv.com/, come check it out.

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